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Some of the utility companies Colorado 811 will notify regarding your pending excavation consider lines within your property boundaries to be “private utilities” and they will communicate that to you but only after you have completed your Colorado 811 form.

You are responsible for being sure that the lines inside of your property boundaries are properly marked before excavation starts. You may have some utility lines inside of your property boundaries and those lines are called “private lines” or “private facilities”. When you complete your request using iDig811, a notice is sent to utility owners who have gas, electric, cable TV, phone or other lines near your property. You have started the notification process. You are always required to call or notify Colorado 811 when any excavation occurs on your property.

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Other browsers not mentioned here that support full HTML5 compatibility will also work well with iDig811. iDig811 is an HTML5 web application that does not work with the Internet Explorer browser as Internet Explorer does not support all HTML5 features.

iDig811 works well with Firefox, Safari, Chrome and Edge browsers as these browsers are fully HTML5 compatible.

Reminder – tickets are released directly to the utility owners/operators without the review of Colorado 811 staff.

If you are trying to process point-to-point or intersections online, please email for assistance.

Be sure to drop a “dig point” within the displayed property when mapping your dig area.

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For example, adding the city, street suffix (St, Cir, Blvd, Ave, etc.) and zip code to the street address will increase the likelihood of a successful ticket submission.

Remember, the more complete the address entered, the more likely you are to get a successful result.

When prompted to “Allow Location Services” in your browser, consider clicking “Yes” to improve the chances of a successful address look-up.

If you are trying to process point-to-point or intersections online, please email for assistance.

iDig811 is for single address locate requests only.

Private locators are used when underground utilities are used outside of a utility companies right of way click here to view a list of private locators. Who should call in the notice?Ī: The company or person who is doing the actual excavation work should be the one calling in or doing the locate request.

Q: I am a homeowner who hired a company to do work for me.

SC811 is a communication resource for damage prevention of underground infrastructure, dedicated to the education, success, and safety of our stakeholders and the public. Only utility locators who work for or with the utility companies mark the property. Other contractors could also be doing work nearby.Ī: No. An up to date survey of your property would show where they are. In addition, they could also have easements on your property.

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Q: Why is my yard marked with paint and/or flags but I did not request a locate notice?Ī: Utility companies mark the lines they install and maintain.The excavator is also responsible to ensure reasonable precautions are taken to avoid any substantial weakening of the facility’s structural or lateral support, or both, or penetration or destruction of the facilities or their protective coatings.įrequently Asked Questions from Homeowners Mechanized equipment (including jackhammers, backhoes, and powered augers) may NOT be used unless:Ī) the buried utility has been revealed by hand digging orī) the excavator has confirmed that the utility is not present up to their target depth.

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In the Tolerance Zone, only manual handheld tools (such as trowels, shovels, and post hole diggers) can be used. This is an area 24 inches (0.6 m) on either side of the marked line. When digging in these areas, excavators must observe the Tolerance Zone.

These can take the form of paint, flags, and/or stakes: The APWA (American Public Works Association) standardizes a color code for markings that represent buried utilities underneath them. What to Know for Homeowners Using SC811 for the First Time